If you fear for your or someone else’s safety, call 911.
Report incidents or other urgent cybersecurity events by sending an email to security@illinois.edu.
Provide as many relevant details as possible. A member of the Cybersecurity Operations Center (CSOC) will respond and provide additional next steps.
Lost password, reset password
https://identity.uillinois.edu/
Compromised account, virus/malware
Other technology concerns
217-244-7000 or the UIUC Tech Help Center
General campus cybersecurity questions
Stolen electronic devices
217-333-1216
Other Cybersecurity Concerns
Email securitysupport@illinois.edu
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Requests sent to the official security queue will be picked up and assigned within three business days of arrival.
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Replies to inquiries within 10 business days.
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Work requests, extended consultation requests, escalations, project resource requests, or nonstandard requests require longer. They may have dependencies and usually take longer to complete or resolve, at times significantly.