If you fear for your or someone else’s safety, call 911.
Report incidents or other urgent cybersecurity events by sending an email to email@example.com.
Provide as many relevant details as possible. A member of the Cybersecurity Operations Center (CSOC) will respond and provide additional next steps.
Lost password, reset password
Compromised account, virus/malware
Other technology concerns
217-244-7000 or the UIUC Tech Help Center
General campus cybersecurity questions
Stolen electronic devices
Other Cybersecurity Concerns
Requests sent to the official security queue will be picked up and assigned within three business days of arrival.
Replies to inquiries within 10 business days.
Work requests, extended consultation requests, escalations, project resource requests, or nonstandard requests require longer. They may have dependencies and usually take longer to complete or resolve, at times significantly.