Students

As you access university-provided resources such as learning management systems, software and applications, Wi-Fi, and other digital resources you need for a successful Illinois experience, our team is working against cyber threats and protecting privacy. We look out for you: your identity, your data, and your devices.

Common Questions

Passwords
How can I set a strong password? https://answers.uillinois.edu/illinois/69112
How do I reset my password? What is a password scramble? https://answers.uillinois.edu/illinois/63517
Multi-Factor Authentication
How do I set up the Duo app and use multi-factor authentication? https://answers.uillinois.edu/illinois/internal/page.php?id=65
Spam, Phishing, Malware
How to report a phishing email https://answers.uillinois.edu/illinois/50007
How can I remove Mac OS spam malware https://answers.uillinois.edu/illinois/120871
Safely Using Wi-Fi and Networks
How to install the university VPN https://answers.uillinois.edu/illinois/page.php?id=98773