Technology Services Printing collects and generates data for tracking and billing print jobs. For all campus users this includes directory information such as NetID, UIN, name, department, and group memberships. For print jobs this includes metadata such as document name, workstation, print time, account, page counts, and color information. Technology Services Printing and departments only store document contents while the print job is being processed.
What Printing Data We Collect
USER CREDENTIALS
NetID, UIN, and other directory information.
SESSION INFORMATION
Timestamp, IP address, name of print account, jobs held in queues.
PRINT JOB ATTRIBUTES
Server name, printer name, client workstation, document name, number of copies, orientation, requested pages, paper size, color, etc. A version of the file being printed is stored on servers until the job is completed or canceled, then it is deleted.
How We Use Printing Data
SERVICE SUPPORT
Troubleshooting problems with the PaperCut application.
Billing
Calculating cost and charge users for printing on campus.
Reporting
Supporting internal reporting based on aggregated data such as total page counts or total cost. Some departmental reports may include NetID and in some cases may show document names.
How We Collect Printing Data
PRINT JOBS
Data about print jobs is collected when the job is submitted.
How We Share Printing Data
AS REQUIRED
The University of Illinois at Urbana-Champaign does not sell or rent your printing information. We may share your information with service providers who are helping with troubleshooting or providing a part of the Printing service. We strive to require our service providers to keep your personal information secure and use it only for providing services on the university’s behalf.
There are also rare occasions when personal information is shared when required by law, or to protect the safety, property, or rights of the university, its community members, and guests.