Technology Services maintains several IT systems and services that provide videoconferencing and video capture services, including Zoom, Skype for Business, Microsoft Teams, and Kaltura.
What Videoconferencing Data We Collect
USER INFORMATION
Your name, email address, and other contact information needed for participation in meetings and collaboration.
DEVICE INFORMATION
IP address, MAC address, device type, operating system type and version.
USAGE INFORMATION
Meeting routing information and other meeting and video metadata.
USER CONTENT
Recordings of your voice, image, and surroundings (ONLY IF ENABLED), chat messages, uploaded files, speech-to-text transcripts (ONLY IF ENABLED), and other in-meeting shared content.
How We Use Videoconferencing Data
ACADEMIC MISSION
Facilitating effective and engaging learning experiences by allowing instructors and students to participate in online teaching and learning, as well as provide a forum for online university programming.
RESEARCH MISSION
Providing solutions for collaboration and research initiatives that involve faculty and students across the university and from around the world.
UNIVERSITY ADMINISTRATION AND OPERATIONS
Providing solutions for effective and efficient collaboration in support of university administration and operations.
Planning & Reporting
Facilitating institutional response to trends by analyzing aggregate data to assess service utilization and quality.
SERVICE SUPPORT
Ensuring system stability and positive user experience by monitoring service performance and providing end-user support.
How We Collect Videoconferencing Data
Directly and Automatically AND FROM OTHER USERS
When you provide it to us.
When videoconferencing platforms applications generate and store data.
When others input your information to invite you to a meeting or to collaborate.
How Long We Retain Videoconferencing Data
APPLICABLE RETENTION PERIODS
Retention periods of videoconferencing data vary across IT systems and services.
How We Share Videoconferencing Data
WITH PROVIDERS, PARTICIPANTS
Technology Services does not sell or rent your videoconferencing data.
Sharing with Service Providers
Videoconference service providers have access to your personal data and recordings, which they collect on behalf of the university. We do not allow our service providers to rent or sell your information. We require them to keep it secure and use it only for providing services on the university’s behalf.
Sharing with Meeting Hosts and Participants
Messages and content you share in meetings are made available to all participants, including external participants. Meeting hosts have access to meeting recordings. Hosts are responsible for notifying you if they are recording a meeting.
Personal information may also be shared when required by law, or to protect the safety, property, or rights of the university, its community members, and guests.